Privacy Policy

1. Information We Collect

We collect information to provide you with a personalized exam preparation experience:

2. How We Use Your Information

Your information helps us provide and improve our services:

• Authenticate your account and enable login across devices
• Provide AI-powered solutions to questions you upload
• Track your progress and generate performance reports
• Send exam notifications and important updates
• Personalize test recommendations based on your target exams
• Improve our question database and solution quality

3. What We Do Not Do

4. Third-Party Services

We work with trusted partners to provide our services:

• Payment Gateways: Razorpay processes payments securely
• Cloud Infrastructure: Your data is stored on secure cloud servers
• Analytics: We use analytics to understand app usage patterns
• Push Notifications: Firebase delivers exam alerts and updates

These services have their own privacy policies and are bound by data protection agreements.

5. Data Security

We take security seriously and implement industry-standard measures:

• Encrypted data transmission (HTTPS/TLS)
• Secure database storage with access controls
• Regular security audits and monitoring
• OTP-based authentication for account access

6. Your Rights

You have control over your data:

• Access: View your account information anytime in the app
• Update: Edit your profile, target exams, and preferences
• Download: Request a copy of your performance data
• Delete: Permanently delete your account and all associated data
• Opt-out: Disable promotional notifications in app settings

7. Data Retention

We retain your data only as long as needed:

• Active accounts: Data retained while you use SarkariBuddy
• Inactive accounts: Automatically deleted after 24 months of inactivity
• Deleted accounts: Data permanently erased within 30 days of deletion request
• Transaction records: Retained for 7 years as required by law

8. Children's Privacy

SarkariBuddy is designed for users preparing for government exams, typically 18 years or older. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

9. Policy Updates

We may update this policy from time to time. Significant changes will be communicated via app notification or email. Continued use of SarkariBuddy after changes constitutes acceptance of the updated policy.

10. Contact Us

Questions about your privacy or this policy? Contact us:

For more information, see our Terms of Service and Cookies Policy.